Article breaks down workplace etiquette gaffes and some “whoops” gaffes among business executives. Eye opening numbers considering executives should be setting the example for the rest of the staff.
From the article…
Gadget gaffes: 51% of chief information officers said they’ve seen increased instances of poor etiquette due to the more frequent use of mobile electronic devices in the workplace.
The takeaway: Be discreet. Your behavior doesn’t go unnoticed. Those who continually fiddle with their smartphones and Bluetooth headsets are sending the wrong message. By appearing distracted, you’re essentially telling the co-workers, customers or clients in your presence that you’re uninterested in what they have to say. Use sound judgment by remaining aware of your surroundings when making and taking calls.
Meeting etiquette missteps: Some 45 % of executives confessed that they frequently do other things, such as answer e-mail or surf the Internet, during conference calls.
The takeaway: Misguided multitasking occurs at all levels, but it’s rude no matter who does it. Whether you’re attending an in-person powwow or connecting with others remotely, it’s best to turn off the beloved BlackBerry. If you’re expecting a truly critical call or e-mail that you must respond to immediately, use the vibrate mode and give the meeting facilitator a heads-up that you may need to excuse yourself.
Send button slip-ups: 78% of executives admitted to sending someone the wrong e-mail or copying a colleague on a message without intending to. One survey respondent offered this gem: “I once sent a job offer to the wrong person.”
The takeaway: Given the tremendous number of e-mails most professionals send, it’s reasonable to expect that a few will go astray. You can, however, minimize the likelihood of committing major mistakes by simply slowing down. Make sure your messages (and subject lines) are crystal clear, and double check your recipient list and the names of any files you’ve attached. Only after running through this checklist should you hit “send.”
Friending follies: Of bosses surveyed, 57% are uncomfortable being friended on Facebook by the people they manage; 47% don’t even like connecting with co-workers.
via Mind Your Manners on the Digital Road.
Filed under: Etiquette, Whoops, Workplace